With temperatures falling well below zero the past two mornings, the City of Kalamazoo has issued a Frozen Water Service Advisory, until April 1st, 2019.

The City says that "water services are freezing between the water main in the street and a customer’s home/business due to the depth of the frost in the ground; and is freezing on the customers side of the meter due to lack of heat in the structural area around the meter and water line."

Water customers are advised to take all necessary precautions to prevent their water services from freezing and are advised to run their water at a pencil size stream 24 hours a day in a utility tub or sink until April 1st unless otherwise notified. Please note that you should continue to run your water even if there are a few warm days at any time prior to April 1st.

Here's what you should be looking for to see if your pipes or meter are or are about to freeze:

  • You may experience a slight decrease in water pressure.
  • Your water may become rusty or cloudy.
  • Your water will be extremely cold (less than 35 degrees).
  • History of frozen water services.

The City says "the current service renewal time frame is up to three weeks.  If you need to find out more, contact Public Services Dispatch water emergency line at 269-337-8148.